Shipping Policy

We are committed to providing efficient and reliable shipping services to make your shopping experience as smooth and enjoyable as possible. We offer shipping to customers worldwide, ensuring that your orders arrive in a timely and safe manner.

Shipping Time:

• Domestic Shipping: Typically arrives within 2-5 business days after placing the order.
• International Shipping: Depending on the destination, shipping time usually ranges from 7-14 business days.

Shipping Fees:

• We offer a variety of shipping options, and the fees will be calculated based on the shipping method, order weight, and destination.
• Orders that meet a specific amount may qualify for free shipping (the exact amount depends on the region).

Order Tracking:

Once your order is shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to check the status of your order at any time.

Returns & Exchanges

We want you to be completely satisfied with your purchase. If you are not satisfied, you can request a return or exchange within 30 days of your purchase. Please ensure the item is unused, in its original packaging, and includes the receipt or order number.

Return Conditions:

• The returned items must be in original condition and returned in their original packaging.
• Customized and discounted items are not eligible for returns.
• Return shipping fees are the responsibility of the customer unless the return is due to our error (such as damaged or incorrect items).

Return Process:

1. Please contact us via customer service email or online chat, providing your order number and the reason for the return.
2. We will provide you with the detailed return address and instructions once we receive your return request.
3. Once we receive and inspect the returned items, we will process your refund or exchange.

Refund Processing:

Refunds will be issued to your original payment method. The processing time for refunds is typically 5-7 business days.

Important Notes:

• Please note that the return process may take 2-3 business days to complete.
• If the item is defective or damaged, we will issue a full refund and cover the return shipping cost.

If you have any questions, feel free to contact our customer service team. We are dedicated to providing you with the best shopping experience!